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FAQ's

Do I get my discount certificates as soon as I buy them?

If you attend an on-site savings event YES : If you purchase your certificate at your event you will get your package that day.
If you purchase online NO: We will mail your packages. 

We recommend you put down your home address, not your work address.

What does a discount certificate look like?

Your discount certificate will be an 8.5 by 11-inch cardstock sheet (that folds in half). On the right side of your certificate, there will be coupons that either punch out when you use them or have hole punches. The certificate will also include a specific FAQ for the deal, fine print, and expiration date.

When do these discount certificates expire?

Generally, the discount certificates expire between six and eighteen months after purchase.

What happens if I do not use the discount certificate at all before it expires or a local merchant goes out of business?

We will exchange any Completely UNUSED certificates.

How do I redeem the discount certificates?

Generally speaking, you can just show up! There are some instances in which local businesses need a reservation in advance. If this is the case there will be clear instructions on each discount certificate that will walk you through the reservation process. For example, many of our salons and spas require a reservation as well as advanced notice that you are using a Appreciation Events discount certificate.

Can I purchase discount certificates from the website after my password expires?

The discount certificates are exclusive to each registered subscriber for a limited time period indicated when you receive the unique access code. After that time period has expired, you can Login to our website and view Your Account to receive another Access Code. 

Can I purchase a discount certificate and share it with family and friends?

Although you are not allowed to share your unique company access code with those outside of the company, you may purchase as many as you would like for friends and family.

Can I buy a discount certificate, use some of the offers, and then give away the other offers?

Please note that although you may purchase for other individuals, there are some discount certificates that restrict use of all of the offers on the discount certificate to one person per card. For example, most of the wellness certificates are one person per card only because wellness centers register individuals and keep track of redemption.

How do you get these deals?

It is simple. We work with over 2,000 of the largest organizations in and around Dallas. We are currently working with Fortune 500 Companies, Top Rated Hospitals, and Government Agencies. Merchants make these discount certificates available because we are advertising to thousands of corporate employees every week.

Is there a cost to me to have these shipped?

Citywide Appreciation Events sends discount certificates via United States Postal Service on the business day following the day your order is placed. $1.99 is added to each order to account for shipping and handling costs when you order using an Access Code. Delivery dates vary (usually 5-8 business days) 

Are there any blackout dates?

Yes there are some occasional blackout dates. Make sure to carefully read all of the fine print on each discount certificate. It will go over any blackout dates or restrictions of use. If you have additional questions beyond the fine print sections, Contact Us.

What happens if I only use one coupon on the discount certificate I purchased?

Discount certificates have an expiration date. If you have used the discount certificate at least once, you have made back the amount paid for that discount certificate, and that discount certificate then expires, you forfeit your right to receive the same discount certificate with a new expiration date.

What if I know a company or merchant that would like to participate?

Let us know info@CitywideEventsInc.com We are always adding new merchants and love to work with new companies and organizations. Thanks for thinking of us! You can also click on on Employer Perks for more info on Referrals.

Can I see what is available for Prime Resort Access?

Yes, go to www.primeresortaccess.com Login with Demo Credentials

Email: demo@Primeresortaccess.com

Password: demo1234

Feel free to look around and see the Savings, This is a demo site and you will not be able to checkout. you will need to purchase Resort.com with us to get your own savings.

Can I see what The Dallas Mavs Savings Discounts offers?

Yes, You will need to purchase The Dallas Mavs Savings Package to get offers. Click Here for more Details.

If you have a different question please let us know and we will answer you promptly.info@CitywideEventsInc.com